Contact information
A question, an order, a problem? Write to us — we reply within 48 business hours.
hello@trndshop.com
This is the fastest way to reach us. For order tracking, include your order number in the subject line.
Company
trndshop.com is published by:
LUDACOM — SARL, share capital €700 Registered office: 139 rue La Fayette, 75010 Paris RCS Paris 912 100 260 SIRET: 912 100 260 00013 VAT number: FR50 912 100 260
Brand operated: TRND.
Customer Service
For any question about:
- an ongoing order (tracking, dispatch, delivery) → hello@trndshop.com with your order number
- a return or refund → see our Refund Policy
- a product defect → photo of the product + packaging to hello@trndshop.com within 14 days
- a legal or contractual matter → hello@trndshop.com
Consumer Mediation
If a dispute with our customer service cannot be resolved, you may contact the following free mediation service:
MÉDIATION CONSOMMATION DÉVELOPPEMENT (MED CONSO DEV) Centre d'Affaires Stéphanois — Immeuble l'Horizon, Esplanade de France 3 rue J. Constant Milleret, 42000 Saint-Étienne www.medconsodev.eu
Press & Collaborations
hello@trndshop.com — subject: "Press" or "Collab"