Shipping policy

Last updated: 2 May 2026

How It Works

TRND. cases are printed to order through our production partner Printify. Each item is manufactured after your purchase and shipped directly from the print facility closest to your delivery address.

This means:

No stock held. Every case is made just for you.
Production time: 2–5 business days before dispatch.
You will receive a shipping confirmation with a tracking number once your order leaves the facility.

Delivery Times

The following are estimated delivery times after dispatch (i.e., after production is complete):

Destination	Standard	Express (if available)
France	3–5 business days	1–2 business days
Europe (EU)	5–10 business days	2–5 business days
United Kingdom	5–10 business days	2–5 business days
United States / Canada	7–15 business days	3–7 business days
Rest of world	10–20 business days	—

These are estimates only. Carrier delays, customs processing, or high-volume periods (e.g. November–December) may affect delivery times.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the shipping method selected. Free shipping thresholds, when active, are displayed on the site.

Tracking

A tracking link is emailed to you when your order is dispatched. Tracking updates may take 24–48 hours to appear after the first scan by the carrier.

International Orders — Customs and Duties

For deliveries outside the European Union, your order may be subject to import duties, taxes, or customs fees levied by your country. These charges are not included in the product price or shipping cost and are the customer's responsibility.

TRND. has no control over customs procedures or fees. If you are unsure about the rules in your country, we recommend checking with your local customs authority before ordering.

Delivery Issues

Package not received: If your tracking shows delivered but you haven't received your package, please check with neighbours and your building's mailbox first, then contact us.

Damaged in transit: If your order arrives damaged, email hello@trndshop.com within 7 days of delivery with a photo. We will arrange a replacement.

Wrong address: Please double-check your shipping address before placing your order. We cannot redirect parcels once dispatched. If an order is returned to sender due to an incorrect address, re-shipping costs apply.